User management refers to administrators’ ability to manage user access to different IT resources such as devices, systems, storage systems, applications, SaaS services, and networks. It is the core part of any directory service and the basic security essential for any company. It allows administrators to control user access on-board and off-board users to and from IT resources. User management enables companies to monitor what data and software users can see, how much of it they can see, and whether they have full rights within the software or to edit any data.
While traditional user management has been grounded with close virtual private networks (VPN), databases, and on-prem services, today’s approach is shifting towards cloud-based identity and access management (IAM). This trend provides administrators with greater control over digital assets.
IAM in the Past
Developers already recognised the importance of user access management before the development of digital networks. They connected computer networks only on a proprietary basis and between universities. As IT administrators and developers didn’t want people without authority to access proprietary digital assets, user management came into life.
Reasons to Manage User Identities
With user management, the problem of managing use access to different resources is solved. For instance, the market team, in general, requires more access to various resources than the accounting team. Moreover, a marketing employee may not have access to internal financial systems and vice versa. User management lets IT admins mange resources and user provisions based on need and role.
The revolution in cloud Infrastructure-as-a-Service (SaaS) combined with web applications give users more IT resources at their fingertips than before. This makes it important to pay attention to user management. Managing use identities is the foundation of customer identity management.
Benefits of User Management
With effective user management, companies can maintain their user-based license compliance and help with the transparency of user-based licenses. Also, it helps organisations save money on software licenses. For instance, understanding the number of devices a user has activated under their license will help the company understand the instances or devices they can install the software on.
Moreover, user management helps companies plan for future software budgets and determine where possible software spends will be in the future. Effective user management allows budget holders to identify the areas or users of the business that require some licenses and when. Also, by managing users effectively, business leaders and managers can make sure there is minimal disruption to new users and organisation movers.